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Transforming Access Through Strategic Investment in Behavioral Health Workforce Development
In the face of rising demand for behavioral health care and persistent workforce shortages, NYC Health + Hospitals has made workforce development a central lever for system transformation. Through a suite of programs focused on recruitment, retention, training, and expanded career pathways, we are...
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Turning Data Inward: Predictive Analytics for Early Burnout Prevention in the Behavioral Health Workforce
Burnout doesn’t announce itself. It shows up discreetly in copy-paste patient notes, rushed treatment plans, and quiet complaints to colleagues on a longer-than-it-should-be lunch break. Team morale starts to slump even before they quit, and it gets worse when remaining clinicians inherit their...
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Cultivating a Trauma-Informed Behavioral Health Workforce
Creating a trauma-informed behavioral health workforce is both a moral imperative and a practical necessity in today’s demanding care landscape. Understanding the concept requires recognizing its foundation: a workforce committed to safety, trust, empowerment, collaboration, peer support, and...
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Most Mental Health Crisis Calls Still Go to 911, Not 988
Great Lakes Region Leads with New Training for 911 Dispatchers Handling Suicidal Callers As Suicide Prevention Month continues, the International Academies of Emergency Dispatch® (IAEDTM) is reminding everyone of the continuing role of 911 Emergency Dispatchers in suicide prevention and...
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Mental Health Care Needs a Team: Why Nurse Practitioners and Physician Associates/Assistants Are Part of That Solution
Every week, more patients are reaching out for help, and too often, they still wait weeks or even months for an initial consultation. The U.S. is in the middle of a growing mental health crisis, but access to care hasn’t kept up. Of the nearly 58 million adults living with a mental illness,...
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Commentary: Break Down Walls Between Services for Mental Health, Addiction
One in four. That’s how many adults in the U.S. living with severe mental illness are also living with substance use disorders. In New York, 1.4 million people are living with both mental health and substance use challenges. Yet these issues are too often addressed as distinct and separate,...
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Digital Transformation, Virtual Learning, and the Resilient Organization
With onset of the COVID-19 pandemic in 2020, human services organizations across the United States had their worlds turned upside down. For many, the effects of the pandemic only exacerbated the community issues their organizations were founded to fight. The increased risk of infection, the effects...
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Attracting and Retaining Employees During the Workforce Crisis of 2021
The COVID-19 pandemic is beyond unpredictable. No one can really say with certainty how and/or when this situation will be under control to the point where behavioral health organizations can go back to normal or know what the new normal would look like. With lockdowns, social distancing, and a...
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Training the Workforce in Non-Traditional Modalities of Self-Care: A COVID-19 Silver-Lining
Over the past 18 months, the pandemic and the many associated societal stressors, have caused great suffering, and the behavioral health (BH) workforce has been no exception. The novel coronavirus and ongoing pandemic have wrought tremendous personal loss, job and/or income insecurity, and forced...
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Workforce Training in the Age of COVID-19 and Zoom
Since its launch in 2018, Coordinated Behavioral Care’s (CBC) Training Institute (TI) has embodied a versatility befitting the evolving behavioral health landscape in which it operates. This ability to reflect both the training content and format necessary to resonate with its broad audience of...
