Peer Support in Practice: Workplace Strategies and Professional Development

• By: Christopher Doherty, CRPA Jill Mastrandrea, LMHC, CASAC New York Psychotherapy and Counseling Center (NYPCC)
• April 21st, 2026
• behavioral health, onboarding, peer drift, peer support, professional development, role clarity, Spring 2026 Issue, supervision, workforce development
• 160    0

The field of peer support is quickly gaining prominence and visibility across the domains of behavioral health and substance use services. Georgia was the first state to provide Medicaid-billable mental health peer services in 1999 - it was not until 2012 that Medicaid billing was authorized for...

Cultivating a Trauma-Informed Behavioral Health Workforce

• By: Jill Mastrandrea, LMHC, CASAC New York Psychotherapy and Counseling Center (NYPCC)
• September 29th, 2025
• behavioral health workforce, burnout prevention, Fall 2025 Issue, organizational culture, peer support networks, secondary traumatic stress, staff wellness, supervision and support, trauma-informed care
• 2244    0

Creating a trauma-informed behavioral health workforce is both a moral imperative and a practical necessity in today’s demanding care landscape. Understanding the concept requires recognizing its foundation: a workforce committed to safety, trust, empowerment, collaboration, peer support, and...