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How Technology of the Future is Solving Treatment Centers’ Challenges of the Past
Mental health and addiction service providers encounter struggles every day, whether it’s a challenge facing a patient or confronting the stigma surrounding the value of addiction rehabilitation. There are institutional obstacles including rising costs with stagnated administrational support....
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Breaking Down Barriers to Using Social Determinants of Health Data
This is the time to use technology to overcome the barriers in integrating social determinants of health (SdoH) information into healthcare but ensuring that infrastructure and standardization is in place will be a joint effort. If one were to think about individual health, you might think...
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From Fitness to Book Clubs, Virtual Volunteers Provide New Programs at AHRC NYC
It took a pandemic for many nonprofit organizations to break out of their comfort zones when it came to technology, as in-person programs pivoted to virtual programs. Coupled with an eager and growing number of volunteers, AHRC New York City developed a successful model for the many people with...
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Hudson Valley Care on Managing Change and the Intersection of Health Homes and Technology
Hudson Valley Care is on a mission: to provide the highest quality support to individuals living with multiple chronic illnesses and/or serious behavioral health conditions. Operating as a New York State Health Home, they are a coalition of hospitals, federally qualified health centers, and...
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Volunteers of CBC’s Consumer Advisory Board Contribute to Better Health Outcomes
Coordinated Behavioral Care (CBC) values the role of volunteers and cultivates opportunities to support active participation of volunteer members comprising its Consumer Advisory Board (CAB). CBC was launched in 2011 by innovative NYC not-for-profit behavioral health organizations to...
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Digital Transformation, Virtual Learning, and the Resilient Organization
With onset of the COVID-19 pandemic in 2020, human services organizations across the United States had their worlds turned upside down. For many, the effects of the pandemic only exacerbated the community issues their organizations were founded to fight. The increased risk of infection, the effects...
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Learning from Client Surveys About Telehealth and the Impact of COVID-19
In the fall of 2019, as part of our effort to increase client accessibility to treatment, Westchester Jewish Community Services (WJCS) was preparing to launch a telehealth program. The plan had been to start a small pilot in the spring of 2020, with a few staff providing telehealth sessions, as...
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AsOne LEADS: Lessons Learned in Building a Behavioral Health and Family-Centered Healthcare IT and Data Solution
AsOne Healthcare IPA launched the LEADS platform in February of this year, a first-of-its-kind IT and data solution to facilitate population health management and improve patient outcomes. LEADS was a collaborative effort: conceived by AsOne, developed by Netsmart Technologies, Inc. (Netsmart), and...
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Telehealth Is Critical for Our Behavioral Health During the Pandemic
This article is part of a quarterly series giving voice to the perspectives of individuals with lived experiences as they share their opinions on a particular topic. The authors are served by Services for the UnderServed (S:US), a New York City-based nonprofit that is committed to giving every New...
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Intelligent Automation in Mental Health Care: Improving Patient Outcomes and Reducing Clinician Burnout
New York Psychotherapy and Counseling Center (NYPCC) has been providing quality mental health services to the most underserved communities of New York City for almost five decades. NYPCC currently has a network of locations in the Bronx, Brooklyn and Queens where we serve more than 25,000 clients a...
