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Digital Transformation, Virtual Learning, and the Resilient Organization
With onset of the COVID-19 pandemic in 2020, human services organizations across the United States had their worlds turned upside down. For many, the effects of the pandemic only exacerbated the community issues their organizations were founded to fight. The increased risk of infection, the effects...
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Learning from Client Surveys About Telehealth and the Impact of COVID-19
In the fall of 2019, as part of our effort to increase client accessibility to treatment, Westchester Jewish Community Services (WJCS) was preparing to launch a telehealth program. The plan had been to start a small pilot in the spring of 2020, with a few staff providing telehealth sessions, as...
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AsOne LEADS: Lessons Learned in Building a Behavioral Health and Family-Centered Healthcare IT and Data Solution
AsOne Healthcare IPA launched the LEADS platform in February of this year, a first-of-its-kind IT and data solution to facilitate population health management and improve patient outcomes. LEADS was a collaborative effort: conceived by AsOne, developed by Netsmart Technologies, Inc. (Netsmart), and...
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Telehealth Is Critical for Our Behavioral Health During the Pandemic
This article is part of a quarterly series giving voice to the perspectives of individuals with lived experiences as they share their opinions on a particular topic. The authors are served by Services for the UnderServed (S:US), a New York City-based nonprofit that is committed to giving every New...
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Computerized Screening May Help Identify Youth at Risk for Suicide
Researchers have developed a fast, computerized screening test to identify youth at risk for attempting suicide. The test could help emergency departments quickly get supportive services to those who need it. Suicide rates for adolescents have risen over the past two decades. In 2019, nearly...
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Intelligent Automation in Mental Health Care: Improving Patient Outcomes and Reducing Clinician Burnout
New York Psychotherapy and Counseling Center (NYPCC) has been providing quality mental health services to the most underserved communities of New York City for almost five decades. NYPCC currently has a network of locations in the Bronx, Brooklyn and Queens where we serve more than 25,000 clients a...
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Mental Health Advocacy With and Without Advanced Technology
I just switched from E-mail to Microsoft Word to write this article about mental health and technology. I left 250 E-mails unanswered to make the move. Oy vey! I feel like I’m guilty of E-mail neglect. Who will I offend today by not responding to them? It wasn’t always like this. 45...
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Innovative Disrupters in Behavioral Health
Innovation – the new buzzword in behavioral health. What is it and do you need this in your organization? Why is everyone discussing the need for it in behavioral health? If we look at the definition of innovation by the Merriam-Webster dictionary it’s “a new idea, method, or device; the...
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Technology Revives the Forgotten “Secret Weapon” Addiction Treatment Needs Now
What if I told you that one of the most powerful and evidence-based clinical interventions for substance use disorder was nearly abandoned and forgotten? It’s true. With the opioid epidemic raging, the stimulant epidemic on the rise, and the COVID-19 pandemic exacerbating behavioral health...
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Technology Helps OMH Increase Access and Continuity of Healthcare
As the COVID-19 pandemic spread and intensified last year, the NYS Office of Mental Health and behavioral healthcare workers across the nation faced two great challenges: First, ensuring our patients could access the treatment and services they needed without increasing the risk of exposure; and...
