From Access to Engagement: Reimagining the Consumer Experience in Behavioral Health

Behavioral health systems have made significant strides in expanding access to care. Peer services have grown across outpatient clinics, crisis teams, Certified Community Behavioral Health Clinics (CCBHCs), and substance use treatment programs. Telehealth has normalized remote care. Patient portals...

Empowering Patients through Accessible Electronic Health Records: Benefits and Challenges

The integration of digital technology in healthcare has ushered in a new era of patient empowerment, providing an unprecedented level of engagement and autonomy in managing one’s health by enabling easier access to electronic health records (EHRs). This transformation has significantly altered...