Using NIATx Process Improvement to Enhance Workforce Recruitment, Hiring, Retention & Promotion

• By: Mathew R. Roosa, LCSW-R Center for Health Enhancement Systems Studies (CHESS), University of Wisconsin–Madison
• January 19th, 2026
• behavioral health workforce, evidence-based practices, NIATx model, PDSA cycle, process improvement, quality improvement, recruitment and retention, Winter 2026 Issue, workforce engagement
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Much of the focus on quality improvement in behavioral health is dedicated to “the what,” as it focuses on enhancing the quality of services through the implementation and sustainment of high-fidelity evidence-based practices. But without also focusing on the process, “the how,” the...