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Integrating Peers in CCBHCs: The Power of Lived Experience
Certified Community Behavioral Health Clinics (CCBHCs) have shifted the way we approach treatment and the delivery of behavioral health services. Those who hold the designation of CCBHC have been tasked with providing a person-centered model that combines mental health services, substance use...
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From Access to Engagement: Reimagining the Consumer Experience in Behavioral Health
Behavioral health systems have made significant strides in expanding access to care. Peer services have grown across outpatient clinics, crisis teams, Certified Community Behavioral Health Clinics (CCBHCs), and substance use treatment programs. Telehealth has normalized remote care. Patient portals...
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Transforming Crisis Response: Direct EMS Radio Access for Peer Support Teams in Marion County
Behavioral health crises require rapid response, specialized support, and seamless coordination across emergency systems to minimize unwanted outcomes. Yet, in many communities, traditional Emergency Medical Services (EMS) workflows delay behavioral health intervention until after transport or...
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Overcoming Barriers to Integrating Peer Support in Mental Healthcare Systems
Peer support is one of the most promising approaches in behavioral health, demonstrating measurable improvements in recovery outcomes for people living with serious mental illness. Yet despite decades of research and growing policy support, peer specialists remain underutilized across many...
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Centered in Lived Experiences: Peers Reshape Engagement in California’s CARE Court
Living with the symptoms of a serious mental illness can feel isolating and debilitating. It can also breed distrust, which makes it difficult to accept services and support. These challenges were top of mind when the CARE Act launched in Los Angeles in December 2023, establishing a civil court...
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The Peer Advocate: Role Model, Listener, and Problem Solver for Older Adults
Peer Advocates have changed the way that we practice behavioral healthcare at Service Program for Older People (SPOP) – and have changed the lives of the older adults we treat. SPOP is a community-based behavioral health provider for older adults (55+) based in New York City. We serve...
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Integrating Peer Professionals in Complex Behavioral Health Systems
NYC Health + Hospitals, the nation’s largest municipal health care system and New York City’s largest behavioral health provider, serves individuals with complex behavioral health and social needs including homelessness, justice involvement, and chronic medical conditions. In this landscape,...
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Peer Support in Practice: Workplace Strategies and Professional Development
The field of peer support is quickly gaining prominence and visibility across the domains of behavioral health and substance use services. Georgia was the first state to provide Medicaid-billable mental health peer services in 1999 - it was not until 2012 that Medicaid billing was authorized for...
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Bridging Families and Systems: Family Peer Support in Children’s Mental Health Services
As soon as one learns that they are going to be a parent, the planning and preparation begins. It is a new journey. A journey that does not necessarily come with a handbook of how-tos, sure there are books, resources, literature etc. that can ‘guide’ you but there really isn’t a one tell all...
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Peer Services in Behavioral Health: New York State Leading the Way
Individuals with lived experience with mental illness have a unique perspective that can play a crucial role in helping others on the path to recovery. A key facet of reaching and forming bonds with individuals seeking support is the strong connection peer support workers offer. We have made...
