InvisALERT Solutions – ObservSMART

New Management Services Organization Established to Support NY Community Behavioral Health Providers

Coordinated Behavioral Care (CBC) and Coordinated Behavioral Health Services (CBHS) announced today their joint formation of a Management Services Organization (MSO), Innovative Management Solutions NY (IMSNY) to support New York State’s Behavioral Health provider community. IMS’s initial offering is a customized data warehousing and business intelligence solution that is tailored specifically to meet the needs of New York-based Independent Practice Associations (IPAs) of Behavioral Health providers. Plans are already underway to expand IMS’s services to include other MSO services, including practice management, credentialing, revenue cycle management, and other administrative support services, as well as to meet the needs of other sectors in New York’s rapidly evolving healthcare ecosystem.

“We are thrilled about this collaborative undertaking, as it will provide efficiencies and economies of scale not just for our IPAs, but the for the whole sector,” said CBHS Co-Chair Elizabeth Kadatz, of RSS, “and we think the timing is right for our community to come together to adapt to the changing healthcare landscape.”

CBC Chairwoman, S:US’s Donna Colonna, said, “This offering is so needed by the sector, that I’m gratified that we are able to make it available, and at a lower cost than if each IPA were to acquire these services on their own. This is the first of what we expect to be many offerings from IMSNY.”

“I’m grateful for the collaboration of our colleagues at CBHS.” said CBC CEO Jorge Petit, MD, “With their partnership, we will be able to help agencies throughout the state address a wide range of administrative and clinical needs that will lead to better care and outcomes for people with chronic health conditions, mental illnesses and substance use disorders. It is clear that unless the behavioral health provider community comes together, we will not have the needed resources and bandwidth to engage in meaningful contracting opportunities.”

“This is a real opportunity for the sector to come together to make the most effective use of scarce funding. As the administrative burden on providers increases as a result of state-level healthcare transformation initiatives, providers will need to find efficient, effective, and integrated solutions to a wide range of problems. We will be working with our colleagues around the state to identify other needs we can address with this powerful collaboration. While today’s announcement represents a major achievement, it is only the beginning; the best is yet to come,” said CBHS CEO Richard Tuten, JD.

CBHS: The CBHS Corporation is comprised of over forty progressive, non-profit, community behavioral health and disability service providers serving seven counties in the Hudson River Region. CBHS maximizes the intellectual capacity and resources of its members in order to meet the challenges of a rapidly changing health care system. CBHS, founded in 2012, is developing business initiatives to successfully integrate and manage care and provide the cost-effective outcome-based services required for the future. Our commitment is to promote health and wellness, to facilitate the attainment of life roles in the areas of employment, housing, and social connectedness; to ensure access for whole populations, to ensure satisfaction from the people we serve and their families; and to do so at sustainable costs.

CBC: CBC is a results-driven healthcare organization dedicated to improving the quality of care for Medicaid beneficiaries with serious mental illness, chronic health conditions and/or substance use disorders. CBC seeks to create a healthcare environment where New Yorkers–especially those most impacted by social determinants of health–receive coordinated, individualized and culturally competent care that is effective in preventing and managing chronic physical and behavioral health conditions. We help New Yorkers live long, healthy and fulfilling lives. CBC was launched in 2011 by innovative NYC not-for-profit behavioral health organizations in order to meaningfully participate in NYS’s Medicaid redesign and Value Based Purchasing initiatives. In the following years CBC developed a citywide Health Home, which is currently one of the largest of its type in NYC. CBC has launched effective gap-filling service programs for low-income New Yorkers that build on the expertise of its community-based service network. CBC “knits together” affiliated programs to holistically address individuals’ treatment and recovery needs, while assessing community deficiencies and connecting individuals to needed support.

For further information, please contact Jorge R. Petit, MD, at CBC, (646) 930-8800, or Richard M. Tuten, JD, at CBHS,(914) 703-0453,

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