Improving Staff and Patient Satisfaction with Compliance Technology

• By: | InvisALERT Solutions | ObservSMART
• April 24th, 2024
• compliance, data-driven approach, interdisciplinary collaboration, patient and staff satisfaction, personalized care, Spring 2024 Issue, technology
• 1076    0

In Healthcare, behavioral health experiences significant challenges, including physical and psychological components of patient well-being. Successfully addressing these challenges involves integrating data-driven technology into quality of care. This article delves into the correlation between...

Another Call for Quality Improvement

• By: Thomas Grinley, MS, MBA, CMQ/OE, LSSGB, CCISM New Hampshire Dept. of Health and Human Services
• October 7th, 2022
• behavioral health care, clinical outcomes, compliance, Fall 2022 Issue, process measures, quality improvement, root cause analysis
• 874    0

Twelve years ago, Dr. Anthony Weiss and I presented a paper to the Healthcare Division of the American Society for Quality. We made a call for quality improvement in behavioral health and argued that, in general, what passed for quality improvement was really about compliance. We were echoing a...