Another Call for Quality Improvement

• By: Thomas Grinley, MS, MBA, CMQ/OE, LSSGB, CCISM New Hampshire Dept. of Health and Human Services
• October 7th, 2022
• behavioral health care, clinical outcomes, compliance, Fall 2022 Issue, process measures, quality improvement, root cause analysis
• 874    0

Twelve years ago, Dr. Anthony Weiss and I presented a paper to the Healthcare Division of the American Society for Quality. We made a call for quality improvement in behavioral health and argued that, in general, what passed for quality improvement was really about compliance. We were echoing a...