BI Before AI: CBC’s Journey to Develop a Comprehensive In-House Business Intelligence Platform From Which to Launch AI Projects

Integrated-whole-person care requires integrated-whole-person data, yet most healthcare data is scattered across disparate sources. Even when behavioral health organizations and Independent Practice Associations (IPAs) make large financial investments into data platforms and the IT resources to...

Safe Options Support: Charting a Path to Stability for Homeless Individuals through Coordinated Care

A transformative shift is underway for New York City programs focused on helping homeless individuals. Instead of relying on a singular approach to homeless outreach, new initiatives and adaptations are reshaping and diversifying the community-based services available. This remodeled,...

Lessons of COVID-19: Staff Dedication and Skill Key to Success

The Institute for Community Living (ICL) compass shines brightly on our North Star: “People get better with us.” This simple yet profound message has given us meaning and purpose during unprecedented social upheaval. We know, empirically, that what matters most and keeps people in their job is...

Collaborative Impact Needed for the Opioid Epidemic

Acacia Network, the leading Latino integrated care nonprofit in NY, began in 1969 to address the consequences of heroin in the South Bronx. Our founding leaders, Carlos Pagan, Julio Martinez, Gumersindo Martinez, Hector Diaz, Evalina Lopez Antonetty, and Lorraine Montengreo, among others,...