Crisis Management and Practice Transformation in the COVID Era: Working in the “Neutral Zone”

• By: Mary Brite, LCSW, CASAC Outreach Development Corporation
• May 20th, 2020
• change, communication, COVID-19, crisis, staff, summer 2020 issue, telepractice
• 1401    0

In his landmark work on organizational transitions, William Bridges uniquely explains how external change gives rise to an internal transition process (W.Bridges, Transitions, 25th Anniversary 2017). He names the time between an ending but before a new beginning the “neutral zone,” which is...