Institute for Community Living (ICL)
ObservSMART - Incidents Aren't Invevitable... They're Preventable

Have Some CLAS: What Leading Organizations Are Doing to Address Population Health

Adherence with the National Standards on Culturally and Linguistically Appropriate Services (CLAS) is a common expectation for healthcare organizations of all types. Many providers assume that their efforts are sufficient as long as they hire staff who reflect the racial, ethnic, cultural, and...